CHC52025
Diploma of Community Services
Specialisations: General, Case Management, and Children, Youth & Family Welfare
Make a lasting impact in your community through leadership, advocacy, and person-centred practice.
Course overview
This course equips you with the advanced skills and knowledge to support individuals, families, and communities — preparing you for meaningful roles in case management, community development, and social support services.
You will learn how to
- Manage and coordinate person-centred services and programs
- Support individuals and families through complex needs
- Lead and mentor teams within community service organisations
- Develop, implement, and evaluate community programs
- Apply ethical frameworks, cultural safety, and professional practice standards
- Nationally recognised qualification (RTO 40037)
- Practical, hands-on learning with qualified, supportive trainers
- Online LMS for course materials, assessments and progress tracking
- Government-subsidised training available for eligible South Australian students
- Inclusive learning environment with wellbeing and academic support
Career outcomes
Possible job roles after completing this qualification:
- Case Manager / Case Worker
- Client Services Officer
- Intake and Assessment Officer
- Community Services Worker
- Youth Worker / Youth Case Worker
- Family Support Worker
- Support Coordinator (including NDIS)
- Program Coordinator / Community Program Facilitator
- Community Housing Worker
- Social Support Worker
Units of study
Core units
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM017 | Facilitate and review case management |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| HLTWHS003 | Maintain work health and safety |
Elective units — General stream
| CHCCSM009 | Facilitate goal-directed planning |
| CHCCSM010 | Implement case management practice |
| CHCPRT025 | Identify and report children and young people at risk |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCMGT001 | Develop, implement and review quality framework |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPOL003 | Research and apply evidence to practice |
| CHCCOM003 | Develop workplace communication strategies |
Elective units — Case Management specialisation
| CHCCSM009 | Facilitate goal-directed planning |
| CHCCSM012 | Coordinate complex case requirements |
| CHCCSM014 | Provide case management supervision |
| CHCCSM015 | Undertake case management in a child protection framework |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPOL003 | Research and apply evidence to practice |
| CHCCOM003 | Develop workplace communication strategies |
| CHCMGT001 | Develop, implement and review quality framework |
Elective units — Children, Youth & Family Welfare specialisation
| CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people |
| CHCMHS013 | Implement trauma informed care |
| CHCCSM015 | Undertake case management in a child protection framework |
| CHCPRT025 | Identify and report children and young people at risk |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPOL003 | Research and apply evidence to practice |
| CHCCOM003 | Develop workplace communication strategies |
| CHCMGT001 | Develop, implement and review quality framework |
The qualification is achieved by successfully completing all core units plus the suggested elective units for your chosen specialisation, and the mandatory minimum work placement hours.
Skills Recognition is available — recognition of prior learning (RPL) and credit transfer can shorten your study.
Fees & funding
| Self-funded / Fee for Service — General stream | $6,930 |
| Self-funded / Fee for Service — Case Management specialisation | $7,000 |
| Self-funded / Fee for Service — Children, Youth & Family Welfare specialisation | $6,525 |
| Fully funded (eligible participants) — General stream | $770 concession / $924 non-concession |
| Fully funded (eligible participants) — Case Management | $782.50 concession / $939 non-concession |
| Fully funded (eligible participants) — Children, Youth & Family Welfare | $725 concession / $870 non-concession |
| HLTAID011 Provide First Aid (and HLTAID009 CPR) — AWT fee | $110 |
| National Police Check | $30–$50 |
| DHS screening checks (single application) | $71 |
| Immunisations or medical clearances | $22–$30 |
Entry requirements
- Education — Completion of Year 12 (Senior Secondary Certificate) or equivalent, or an Australian AQF Certificate IV (or higher) qualification
- Pre-training review — a course suitability interview covering your goals and support needs
- LLN assessment — confirms you have the foundation skills for the course
- Technology access — computer or tablet with internet for AWT’s online LMS
- Placement checks — screening clearances (e.g. National Police Clearance, NDIS Worker Screening or Working With Children Check as applicable) and First Aid before placement
Common questions
What roles does the Diploma of Community Services lead to?
Case management, program coordination and team leadership roles across the community, welfare and social services sectors — with specialisations in Case Management or Children, Youth & Family Welfare.
Ready to start CHC52025?
Campuses across South Australia · Mon–Fri 8:00 AM–4:00 PM
Start CHC52025 with the next intake
Multiple intakes throughout the year — a learning consultant will walk you through eligibility, fees and enrolment in one free call.
Enquire about CHC52025 Diploma of Community Services
One short form. A learning consultant calls you within one business day — free, no obligation.
